• FAST,RELIABLE SERVICE SINCE 1991


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    BLAIR 'S & DAVE'S COLLECTIBLE-SIGNED & NUMBERED
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    BOOKS



    UPS 3-Day Select is based on the actual UPS rate. (UPS.com) Our zip code is 13202.


    *******DEADLINE IS 1PM EST*******

    We ship UPS Monday - Friday. Ordering after 1pm usually means it it shipped the next day. Ordering after 1pm Friday, means it will ship Monday. UPS does not count the pickup day in the 2-7 days delivery service


    SPAM BLOCKERS PREVENT YOU FROM GETTING AN ORDER CONFIRMATION or TRACKING INFO. IF THERE ARE PROBLEM(S) WITH YOUR ORDER, WE WILL EMAIL YOU & IF THERE IS A SPAM BLOCKER IN PLACE THERE WILL BE A FOLLOW-UP PHONE CALL. THERE IS A $1.50 CHARGE FOR THIS CALL.
    ***AOL,HOTMAIL,OPTONLINE are just a few of the biggest problem blockers.
    Please enter hotshoppe@hotshoppe.com in your address book to be sure receiving any info about your order

    SHIPPING INFORMATION
    ****UPS DOES NOT SHIP TO PO BOXES***

    WE ARE LOCATED IN UPSTATE NEW YORK STATE. DELIVERY OF IN STOCK ITEMS RANGES FROM 2-7 BUSINESS DAYS. (ex. SHIPPING MONDAY TO CA WILL ARRIVE THE FOLLOWING MONDAY or TUESDAY)

    The shipping chart is for UPS GROUND SHIPPING in the Continental US. **ALASKA & HAWAII GOES USPS. REQUEST A QUOTE** (Monday-Friday UPS delivery. Saturday delivery is $17.50 extra) UPS DEADLINE IS 1PM MONDAY-FRIDAY





    Price Shipping Cost
    Less than $7.00 $8.95
    Less than $15.00 $9.95
    Less than $25.00 $10.95
    Less than $35.00 $11.95
    Less than $45.00 $13.95
    Less than $55.00 $15.95
    Less than $70.00 $16.95
    Less than $80.00 $18.95
    Less than $100.00 $19.95
    More than $100.00 20% of total

    (Lightweight, collector's items that are over $100 will be shipped
    at a lower than 20% adjusted rate)
    (HEAVY DRINK MIXES WILL BE CHARGED EXTRA SHIPPING IF NECESSARY)
    **NOTE UPS POLICY**


  • DUE TO RISING FUEL COSTS A FUEL SURCHARGE IS BEING PASSED ALONG ON ORDERS AS OF 4/28/08, particularly west of the Mississippi

    If shipping to a COMMERCIAL address, the COMPANY name MUST be on the package. Any returns or additional charges will be paid by the customer.


  • RURAL ROUTE
    A $2.75 surcharge will be added for rural route shipments.


    UPS ADDRESS/NAME CORRECTIONS
    There is a $7.50 surcharge by UPS if they correct the delivery name or address. Be sure to give us complete information when you order.


    PO BOX
    PO Boxes will be shipped Priority Mail. A $7.50 surcharge will be added to your order. (USPS orders ship once a week. Either Wednesday or Thursday)


    ALASKA & HAWAII
    We ship Priority Mail ONLY. FOB Syracuse, New York, by weight with a $5.00 surcharge. If you require a quote BEFORE the shipment is processed enter a request in the special instructions box on the order form. (USPS orders ship once a week. Either Wednesday or Thursday)

    APO/FPO
    These are shipped Priority mail-(shipping is based on weight).$3.00 surcharge for USPS shipments is added to the actual postage. (USPS orders ship once a week. Either Wednesday or Thursday)


    Payment Methods
    We accept Visa, Mastercard, Discover and American Express. Credit card transactions are processed in house - ALL CREDIT CARD ORDERS ARE IN-HOUSE.WE DO NOT USE A THIRD PARTY. YOU ARE CHARGED ONLY FOR WHAT IS SHIPPED AT THE TIME IT IS SHIPPED. NO COD'S, CHECKS OR MONEY ORDERS.


    SECURITY ISSUES
    Our online ordering is secure. WE DO NOT SELL OR GIVE OUT ANY OF OUR CUSTOMERS PERSONAL INFORMATION. WE DO NOT SEND JUNK MAIL OR SPAM. Anything submitted online is safe and secure and solely the property of the Hot Shoppe.


    CUSTOMER ERRORS
    ORDERING ERRORS MAY RESULT IN DELAYS and/or ADDITIONAL CHARGES.
    Errors include misspelled names & addresses; or INCOMPLETE OR INCORRECT credit card numbers (WE DO NOT USE 3rd PARTIES). We will attempt to contact you in the event by email &/or phone, but will assess a $1.50 surcharge to the order. Please review submitted information in advance.


    CANCELLATION POLICY
    Orders may be cancelled at any time, without penalty, provided that they have not been processed or packaged for shipping. This usually happens within 12 hours. A 25% restocking fee will be charged if the order has been processed, but has not shipped.
    After that, shipping charges will be added to the order in addition to a 25% restocking fee.
    To avoid problems, please check your emails, especially when requesting accelerated shipping.
    Some internet services (aol,hotmail,earthlink,etc.) filter & block emails not authorized for receipt.



    UNAUTHORIZED RETURNS
    Refused deliveries & unauthorized returns will be charged for shipping (both ways) & a 25% restocking fee.

    RECEIVING EMAILS
    To guarantee receipt of emails (even after you get a confirmation email that your order was placed), make sure you have added us to your address book. Failure to respond to emails in a timely fashion may result in delays and/or additional charges. This is especially improtant during the holidays and when requesting accelerated shipping.



    BREAKAGE
    If you receive any item damaged or broken please call UPS at (800)457-4022 to start a claim. A claim must be filed within 24 hours of receiving merchandise. Do not throw out the shipping box & materials as UPS may want to inspect them. They will notify us & we will ship a replacement.(Any other problem, please refer to us by email)

    OUT OF STOCK POLICY
    Out of stocks are rare, but do occur. When that happens, you will be emailed if the product(s)will be NOT stock for up to 2 weeks. If you do not respond within 24 hours we will treat your order as "standing" and proceed accordingly.(SUBSTITUTIONS OF SIMILAR PRODUCTS &/or LABEL CHANGES WILL OCCUR ONLY DURING THE HOLIDAYS) It is very important that you look for our email (see receiving emails) because cancellation of "standing" orders can result in bank and/or handling charges.

    RETURN POLICY
    Merchandise may be returned for credit or exchange in new, unopened condition within (30) days of purchase. The customer is responsible for shipping costs. If customer REFUSES delivery, return shipping charges & a 25% restocking fee will apply.
    ALL returns must be authorized before they will be accepted. Unauthorized returns will be refused & returned at customer expense.


    Not responsible for typographical errors



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    The Hot Shoppe
    © 2008


    1-888-468-3287 (HOTEATS)
    1-315-424-1010 STORE PHONE
    311 South Clinton Street
    Syracuse, NY 13202